Tuesday, December 06, 2016
NC elector: People want me to change my vote, but I'll vote Trump :: WRAL.com
We surely need a better system.
Sunday, December 04, 2016
‘Saturday Night Live’ and Trump Spar Once Again - The New York Times
Let the rough and tumble begin! (And cry a lot!)
Thursday, December 01, 2016
Apologizing
I am going to start a little essay here on the decline of apologies in everyday life - especially as a customer of something.....
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Yesterday, I called the Herald-Sun to say that we had not received our paper for two days. I had gotten a phone message that our card did not "go through", so I mentioned this. After giving the woman my credit card, she said I could not do this - i.e., give her my card number. So I asked to be transferred to someone who could resolve this and please don't send me to someone's voice mail. She could not do that either, she said. Not once in this whole exchange did she utter the words, "I am sorry for your inconvenience" until I noted that she had not said this. Grudgingly, she mouthed the words, almost as though she was saying them for the first time!
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Yesterday, I called the Herald-Sun to say that we had not received our paper for two days. I had gotten a phone message that our card did not "go through", so I mentioned this. After giving the woman my credit card, she said I could not do this - i.e., give her my card number. So I asked to be transferred to someone who could resolve this and please don't send me to someone's voice mail. She could not do that either, she said. Not once in this whole exchange did she utter the words, "I am sorry for your inconvenience" until I noted that she had not said this. Grudgingly, she mouthed the words, almost as though she was saying them for the first time!
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